One of my favorite things to do this time of the year is a six week stint of making nearly-daily talks to large groups of incoming Freshmen and their parents about how best to access care at the IU student health clinic (AKA, my day job!) I LOVE this because, in healthcare, service embodying time and cost efficiency that also makes people feel cared for and not rushed is pretty much the holy grail.
Turns out that’s a good standard for service EVERYWHERE.
How can we BEST serve you at NGPT?
As part of my talks, I review that the old business axiom of “fast, good and cheap” and how you only get to have two? I contend that in most areas of life, you CAN have all three with a little pre-planning.
Fast means no need to hang out waiting at the weigh-in or fretting about class waitlists if you’ve scheduled ahead. It’s also fast results when we follow the plan.
Good - what works for YOU? Level three may be my favorite and you may think you OUGHT to do it, but if you’re not feeling it, then level 1 may be what’s good for you at that moment. Remember - GOOD for you is what YOU can do at that moment.
And finally, cheap (or, as one parent jokingly corrected me - PRICELESS.) My favorite sign at the studio notes the the most cost-effective way to lose weight is to lose each pound only once. Honestly? I’d way rather you take advantage of the 3-2-1 program (3P, 2 weigh-ins a month, and one class a week) and never do another bootcamp, and keep those 30, 50, 100 pounds off for all time, than to see someone for a little while, get some results, have them disappear and return 6 months later. That violates all three! Similarly, please keep your budget in mind when taking classes - we’re thrilled to have you in as much as you want, but it has to be sustainable for you.
Ultimately, the Meltdown is not a diet. It’s a way to eat and move that we hope becomes a part of your life, rather than a one-shot 8 week deal or something we dabble in and out of as class reunions or weddings roll around. Your health thanks you - yoyo dieting is a nightmare on your metabolism. Your one-size-fits-YOU closet thanks you - who wants a range of sizes staring back at them from an overstuffed rack, all but one of them silently accusing you of where you’ve been, for better or for worse? Your mental state thanks you - let’s shed once and for all the identity of someone who worries about our weight and our relationship with food. Make a decision that this IS the new you and never look back.
Remember that EACH of your coaches and instructors also started out as and remain clients. We’re here not because we’re perfect, but because we messed up all the ways you can mess up and still kept going. Let us help YOU keep on the right path.
All the best,
Marcey
Coach Marcey Tidwell is started as a client with NGPT in January 2011. Joining the team as an accountability coach, she wears many hats in assisting the Meltdown Nation! Nurse Marcey by day, she brings a wealth of knowledge the program!
